FAQs
1. What is Shopsere?
Shopsere is a U.S.-focused furniture store offering high-quality arm chairs designed for comfort, durability, and modern living. We curate pieces that work for real homes—combining solid construction, clean design, and everyday usability without inflated pricing.
2. Do you ship arm chairs across the United States?
Yes. Shopsere ships arm chairs across the United States. Shipping availability, costs, and delivery options are calculated at checkout based on your location and selected product.
3. How long does delivery take?
Delivery usually takes 1–2 business days for nearby locations and 5–8 business days for other U.S. areas, depending on stock availability and destination. Once shipped, you’ll receive tracking details to follow your order in real time.
4. What payment methods do you accept?
We accept major credit and debit cards along with other secure online payment options available at checkout. All transactions are processed through encrypted, trusted payment gateways to ensure complete security.
5. Can I change or cancel my arm chair order after placing it?
Yes, but only within a limited time after order confirmation. If you need to make changes or cancel, contact our support team immediately before the order is processed or shipped.
6. What is your return and exchange policy?
Shopsere accepts returns or exchanges within 30 days of delivery, provided the arm chair is unused, unassembled, undamaged, and returned in its original packaging.
Please note: assembled, customized, or clearance arm chairs are not eligible for return.
7. How can I contact Shopsere customer support?
You can contact our support team through the Contact Us page on our website or via our official support email. We’re here to help with orders, shipping, returns, and product questions.
8. Is my personal and payment information secure?
Absolutely. Shopsere uses industry-standard encryption and secure payment systems to protect all customer data and financial information.
9. Do you offer discounts or promotions?
Yes. We run seasonal sales, limited-time promotions, and exclusive offers. Subscribe to our email list or check our website regularly to stay updated.
10. How can I track my order?
Once your arm chair ships, you’ll receive a tracking link via email or SMS, allowing you to monitor your delivery from dispatch to final delivery.
